Support is a very effective way of being able to get back to your work after a problem with minimum disruption.
We can install our business class remote software onto your device enabling us to provide remote IT support at the click of a button.
Usually, this all starts with a call or email from you. We have a quick chat about your current network setup and what you need from us.
We like to book a site visit to come and meet you in person, look at your current network setup and listen to your issues and goals, which helps us to advise the correct solution.
Provide a comprehensive quotation for any recommended work, any new or refurbished hardware and a bespoke IT Support package to suit your business needs.
Implement any recommended solutions or additional hardware and integrate with your current setup. Commence with the IT Support for your business.
PROPOSAL & RECOMMENDATIONS
Document Logic, are also your one stop shop for all your stationery, office products and office supplies needs
TO KEEP YOU UP & RUNNING
We use our remote monitoring software which helps us manage your IT infrastructure with ease. This reduces your down-time and enables us to meet our high standards for delivering efficient, responsive and effective IT support.
Document Logic can enhance your productivity and environment with our range of office furniture.
If something goes wrong with the hardware of your computer, we are able to repair systems and return them to fully working order. Depending on the severity of the hardware fault, we can either repair or fully replace individual system components.
If there is an issue we are unable to resolve in-house, and it’s covered under your support, we are able to arrange with the original manufacturer to repair the system for you.
We also perform upgrades to existing systems to ensure they can function as well as possible. These range from Memory upgrades to Solid-State Disk installation.
We are here to support your changing business needs. Document Logic is a leading provider of Photocopiers, Printers and document-related solutions. We can help you work more efficiently and shrink your business costs, through our Managed Print and document solutions, office supplies, and furniture solutions.
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